Monday, August 24, 2020

The Effects of Inflation Targeting

Presentation Inflation is an expansion in the costs of merchandise and enterprises in the economy. It is connected to an assortment of other monetary variables and marvels, both as a reason and aftereffect of swelling. These components can be very differed and can bring about both negative and positive effects on the economy.Advertising We will compose a custom research paper test on The Effects of Inflation Targeting explicitly for you for just $16.05 $11/page Learn More Governments, normally through their national bank, have different strategies to recognize and lessen swelling. Be that as it may, the reaction is constantly political in nature, principally in light of the fact that the endeavors to bring down swelling can some of the time bring about an absence of thoughtfulness regarding issues, for example, joblessness. Moreover, expansion doesn't focus on all businesses similarly. Uncommon thoughtfulness regarding swelling made with respect to banks and government substances may inadequately bring down procedure in one industry, or disregard another segment. Because of the globalized idea of the economy, permitting expansion to proceed with unchecked can have sad results, not exclusively to the country it begins in, yet additionally in countries it is exchanging with. Prime case of swelling and poor financial or political reactions and its impact all through the world, is from the latest downturn of 2007-2009. Otherwise called the Great Recession which is one of the greatest monetary emergencies since the Great Depression of the 1930’s. What is the chief reason behind swelling focusing on? Expansion focusing on is a financial approach where specialists set a money related objective and shape the arrangement to coordinate it using loan costs and other budgetary devices. These figures are what direct the costs of items inside the nation. Utilizing this type of approach is a protected strategy in controlling the expenses of leading business. As such, t he sums paid out in labor and creation remains lower than the worth got. In principle expansion focusing on is clear: the looming pace of swelling is anticipated by the national bank, later on it is compared with the objective rates which the administration considers as proper for the economy and expects to accomplish. The distinction between the anticipated sum and the objective decides how much fiscal arrangement must be balanced (Mishkin, 2001). This kind of monetary control is intended to stay away from a lack of accessible merchandise, just as to energize open putting and reserve funds into capital supports, for example, stocks and securities so as to keep up the general cash supply.Advertising Looking for inquire about paper on business financial matters? We should check whether we can support you! Get your first paper with 15% OFF Learn More What proof demonstrates that dealing with the cash gracefully is the chief errand of expansion focusing on? Expansion focusing on is a s trategy utilized by the Central Banks so as to control the economy just as keep up steadiness in the monetary markets. This implies the Bank is answerable for saving a harmony between the flexibly and interest for cash. Considering that various exchanges use cash, there is a huge impact of cash on economy of the nation. So as to build the gracefully of accessible assets, Banks will decrease financing costs, which energize ventures and furthermore give all the more purchasing capacity to the buyer. An expanded deal on merchandise convinces companies to arrange more materials and increment creation. The extension of business execution requires more representatives and impacts on the interest for capital merchandise. The costs are raised with the impact of the circumstance caused on the financial exchange in a graceful economy. This in its turn powers organizations to manage obligations and value. On the off chance that the cash gracefully keeps on growing, costs start to increase and banks will at that point raise interests’ rates so as to counterbalance the swelling rate. In any case, whenever left un-observed or on account of the ongoing downturn, lessening financing costs too low will disastrously affect the economy. A few specialists accept this was the fundamental driver of the ebb and flow downturn; free loaning with respect to the Banks combined with no-cash down advances incited a quick ascent in the lodging market. At the point when this equivalent market smashed, a larger part of the credits went into default and with no funding to gather on; Banks were confronting genuine threats of chapter 11. Is there a perfect pace of Inflation? In a perfect world swelling rates should be steady at 2 percent for each year permitting space for financial development. Sums which are more than 3 percent or underneath 1 percent are commonly a reason for concern. The United States for instance, has encountered low degrees of expansion as of late because of the lan guid economy following the Great Recession. As of now the expansion rate is about 2.5 percent of the total national output which is up from the negative 1.3 percent during the ongoing financial decrease (Losman, 2010 Luojia Toussaint-Comeau, 2010).Advertising We will compose a custom research paper test on The Effects of Inflation Targeting explicitly for you for just $16.05 $11/page Learn More Have fiscal arrangement creators grasped strategy activities through broad comprehension of these connections? What does confirm appear? After the ongoing conservative emergency, crisis mediations were executed so as to save numerous national money related frameworks. Upgrade plans and major bailouts turned into a central point in budgetary arrangements. In the United States the â€Å"ARRA (The American Recovery and Reinvestment Act of 2009)† (Isidore, 2009), was made so as to make quick move against the developing emergency. Its essential targets include: work creation, interest in fr amework, training, wellbeing and gain by the green development. The evaluated cost of the recuperation program is over $700 billion (Isidore, 2009) The fundamental head behind the ARRA is that â€Å"†¦during downturns governments should balance the diminishing in private spending so as to spare employments and stop further financial deterioration† (Isidore, 2009). Regardless of legitimate proclamations made by government authorities about late practical strength, everyone stays cynical. Falling pay, rising joblessness and an expansion in vitality and food costs, have pundits accepting the nation is still in emergency and potentially confronting another downturn. Works Cited Isidore, Chris. â€Å"The Great Recession†. CNNMoney. Walk 2009. Web. July 2012. Losman, Danakan.. (2010). â€Å"The Rise of Stealth Inflation†. Challenge, 2010. Questia Trusted Online research. Web. July 2012. Luojia, Hu, Maude Toussaint-Comeau. â€Å"Do Labor advertise exercises help foresee inflation?† Economic Perspectives. Questia Trusted Online research. 2010. Web. July 2012. Mishkin, Frederic S. â€Å"Inflation Targeting†. National Bureau of Economic Research. July 2001. Web. July 2012.Advertising Searching for explore paper on business financial matters? How about we check whether we can support you! Get your first paper with 15% OFF Find out More This examination paper on The Effects of Inflation Targeting was composed and presented by client Angelina Mayo to help you with your own examinations. You are allowed to utilize it for research and reference purposes so as to compose your own paper; nonetheless, you should refer to it appropriately. You can give your paper here.

Saturday, August 22, 2020

Construct a Markov Partition

Question: Build a markov parcel and depict the relating topological markov chain for automorphism? Answer: Reproduction For assessing the cost of Asian call alternative with given strike rate and standard deviations hidden instrument, we utilize the Monte Carlo reenactment strategy by utilizing the irregular capacities for ordinary circulation in exceed expectations. We take a 200 irregular numbers with given details for reenactment reason. At that point by utilizing these reenacted numbers, we gauge the cost of the Asian call alternative with given strike rate. instrument 1 instrument 2 instrument 3 219.6759823 220.3476323 220.0348725 219.7255789 219.7624927 220.7143208 219.4773936 219.4980823 220.4666459 219.8581157 219.5165657 219.2242257 220.1962253 219.708898 219.9518975 220.2868262 219.9234449 219.9508279 220.2766364 219.9458286 219.8267615 219.9708214 219.4508302 220.1464849 219.9306978 220.5013692 220.159755 220.1590732 219.9114758 220.1643714 220.0420828 220.2206935 219.6581097 220.2608781 219.7039949 219.1097496 219.9926363 219.4540716 220.6610211 219.8290087 219.4183069 219.7421016 220.0819981 220.4578343 219.9886655 219.9609818 219.2870695 219.7988025 219.9515186 220.1718751 219.966784 219.540321 220.251472 219.78257 220.4601873 220.4800228 219.9289866 219.9037041 219.8332365 219.62744 219.6491746 219.4413059 220.7097334 220.0333014 219.8941446 219.6555612 220.2073069 219.5378577 220.0389047 219.828482 220.4214118 220.1605514 219.7448684 219.4548931 220.6715438 219.9962186 220.410458 219.5631826 219.8223384 219.4141171 220.0306114 220.3813229 219.7503908 220.1717472 220.1342914 219.2974446 219.8868208 219.7925281 220.1325973 219.4488496 220.132983 220.4837909 220.058267 219.7525645 220.3380862 219.9341147 220.3707966 219.6398843 220.0947497 220.3609236 219.9401959 219.8653875 219.8255952 219.3846444 219.8529731 220.3322742 219.7462076 219.8438515 220.3502631 220.0889165 219.7006359 220.0362713 219.8952899 220.8644589 219.7496242 220.1525187 220.2298881 220.199915 220.0676812 220.0206072 220.0802356 220.0650125 219.8055444 219.9732807 220.0154734 220.1724796 219.8486792 219.2759603 219.7805928 219.8551537 220.3439212 220.0667336 220.2566473 220.3407275 220.6064973 220.1513768 220.0113649 219.4236115 220.3063259 220.0255056 219.5471213 220.356405 219.6662283 219.2540364 220.0437007 219.6918098 220.1148673 220.2579561 220.6695475 220.6153238 220.1261044 220.3220561 219.6955169 219.7875004 219.6775519 219.8262311 220.064504 220.210529 220.1707127 220.2515457 220.4433503 220.0745211 220.0986823 219.7215484 220.4460815 220.0308126 219.2283592 220.3547046 219.716683 219.782445 220.8719973 220.2092903 219.0339869 220.1870459 220.4281469 220.3126537 220.2275039 219.9053724 219.5213329 220.1250215 219.9693307 220.2083724 219.8168196 219.5111802 219.8184427 219.6840484 219.8459518 219.3002537 219.1131503 219.5239016 220.3255319 219.7490945 220.5209132 219.950522 219.9306914 219.9046608 219.8288484 219.985071 220.5345462 220.2924032 220.2354162 220.0346335 220.0021282 219.5683791 220.036092 220.5139235 219.8286575 220.1999547 220.3889749 219.7374238 219.7882324 219.9798193 220.4802807 219.727214 220.1744327 219.5974634 219.8383489 219.169994 219.5041335 219.7387181 219.6708979 220.3115551 220.1252086 220.1138931 219.912044 220.4526116 220.4496695 219.9776338 220.0741817 219.9892431 220.4916401 219.6769948 221.0225494 219.5005126 219.8402762 219.3763284 219.2982516 219.9372351 219.9743381 220.2006257 219.7185811 220.1237016 220.1287836 219.935223 219.7749557 220.133222 219.9596727 220.2292327 220.3116498 219.986285 219.6295471 219.6364816 219.8929681 219.4438116 220.2617748 219.7208348 219.3962335 220.8055977 219.6677682 220.1575332 219.5140583 219.3156756 221.0394616 219.8017246 219.8286505 219.876375 220.0799558 220.2474295 220.4632982 219.2983037 219.7090406 219.9547908 219.9817256 219.7977278 219.9382466 219.9281086 219.6758443 220.3681428 220.3276993 220.2228261 219.5766722 219.9593118 220.1414341 219.9965541 219.7774483 219.7166309 219.9731245 219.9823645 219.7694112 219.5014914 220.0077505 219.9605445 219.532974 219.8069067 220.1838623 220.8909463 219.7691663 220.1952824 219.5092011 219.8992066 219.8592071 219.1884156 220.4345214 219.944232 220.373977 220.0872288 220.2841343 220.0263149 220.1019688 219.9869165 219.0532492 220.1707932 219.8189205 220.64922 219.4404165 219.7919844 219.6670013 220.1344606 220.1237922 221.1360877 220.2706761 219.9819161 219.7515156 219.730967 219.9075277 220.6166012 220.2907204 219.6129569 219.9738904 219.3386466 220.2038409 220.4066947 219.7554912 220.1769617 220.186065 221.078883 219.4497774 219.8335289 220.191939 220.2238865 219.8751315 219.9903659 219.7439641 220.440786 220.5898368 219.9444885 219.6456994 219.4660102 220.229026 219.9620206 219.5433481 220.4495972 220.9126558 219.9637287 220.3414451 219.8272647 220.3355427 219.8286601 219.361957 219.8511305 219.5539638 219.5354062 220.0679669 219.7727714 220.1038705 220.2303306 219.6071678 219.3829337 220.4928661 220.2375566 220.0487324 219.8721794 219.939299 220.7737609 220.1668807 219.9008935 219.9562147 219.8019351 219.8073143 219.9326782 220.4641441 219.942942 219.7575201 219.9487601 219.9549847 219.7680197 220.7358732 220.4239228 220.402389 220.1567141 219.6648885 220.0591567 219.8782293 219.9716924 219.954955 220.0051958 220.3301997 219.3734576 219.433781 220.0408386 220.853698 220.2965764 220.3105906 219.8005166 219.4901768 219.6584436 220.2871526 220.3574407 219.7338247 220.0575209 220.2014239 219.89514 219.8792162 220.0573184 220.0178085 220.4667456 220.1377866 219.3715132 218.9782529 220.4253703 219.6958135 219.2795435 220.0786742 220.4066426 219.4738147 219.4851421 220.3568374 220.7804155 219.7979907 219.7953747 220.8827599 220.4813848 219.6922429 219.6756811 220.3224511 219.4385623 220.1414971 220.6978939 219.8637055 219.1070822 219.5899297 220.5275532 219.605556 219.9686236 220.0701396 220.8020142 219.9368261 220.0361077 220.2396975 220.5133526 219.7111722 220.0571003 219.5154993 220.0408412 221.0678195 220.2067349 219.7824925 220.2337419 219.5051906 220.1794207 220.1934546 219.7305986 220.3444864 219.4099728 220.5264553 220.2783369 220.2843821 220.3161119 220.3500132 219.7941849 220.293295 220.5088353 219.9206156 220.9304619 219.9336171 220.1212744 219.538694 220.4234496 219.9858994 220.4206608 219.9446966 219.5243146 220.4049411 219.7706244 220.6008121 220.2334007 220.0369687 219.3086969 220.1993059 219.6772484 219.4304837 220.2249294 219.7844896 219.7347655 219.3967025 220.0790198 219.8529926 220.2428666 219.8494491 219.4586982 219.6723133 219.858517 219.8918824 219.6670754 220.122231 219.4074382 219.6801805 219.7851938 220.3789868 219.9530757 220.37798 219.5799584 219.7179697 220.1662784 220.6114598

Sunday, July 19, 2020

Assessment 3Critical Essay Example

Assessment 3Critical Essay Example Assessment 3Critical Essay â€" Essay Example > Technological DeterminismTechnical determinism refers to the view that technology influences, establishes and changes basic aspects in relation to human behavior and society such as people’s way of thinking, their actions, and values as well as how people carry out their interpersonal relationships. Technology comprises of things like codes and systems for interpersonal conduct and social institutions, basic tools, contemporary computer and web technologies. In other words, technological determinism attempts to demonstrate that, technical advancements, mass media or technology in total are the key movers in social change and history. This essay will discuss in depth technological determinism theory and present an argument against the theory. There have been a number of interpretations of technical determinism with different perspectives. However, all the interpretations have two universal concepts in common. The first idea argues that, the advancement of technology follows a pat h which can be predicted and traced but which is largely past political or cultural influence. The other idea is that, technology has consequent impacts on the members of the society which are natural instead of socially adapted or generated. This is because; the society systematizes itself to back up as well as advance technology after it is introduced. Strict supporters of the theory do not think that technology’s influence varies on the grounds of the extent to which technology is or may be utilized. Technological determinism views technology as a source for each human activity rather than as a bigger range of people’s activity. As a given technology is improved, its design is likely to dictate the conduct of the users of that technology, consequently lessening human agency. The most prominent kinds of technological determinism have been characterized as billiard ball strategies whereby technology is viewed as an outer force which is brought into a certain social circumstanc e, generating a sequence of ricochet impacts. Rather than accepting that, a given community or culture interrelates with and also influences the kind of technologies used, technological determinists maintain that, the various applications of technology are mainly established by the framework of individual technology. This means that, technology’s functions follow its form. Technological determinism concentrates on cause and effect relations which are a focus normally linked to scientific clarification. Any study of communications technology ought to acknowledge the challenge of separating causes and effect. It encompasses reductionism which intends to lessen a compound whole to focus on the effects of a single aspect on another aspect. From this view, the cause is technological innovations while the effect is change of behavior, ways of thinking and interactions among members of the community. For instance, in analyzing why romance books are being read more than other types of b ooks in the society, it may be argued that, it is due to the discovery of the ideal binding aspects that are instituted by publishers. Technology determinism views are divided into two broad categories which are hard and soft determinism. Hard determinists see technology as advancing at a very high rate independent of social concerns. Under this view, it is alleged that, technology generates a collection of strong forces which act to control human social activities alongside their implications. In addition, the view maintains that, individuals organize themselves to respond to the requirements of technology and the result of that organization is past the individuals’ control or the individuals are not at liberty to choose in relation to the result.

Thursday, May 21, 2020

Ancient Rome And The Roman Empire - 1067 Words

At its height, the Roman Empire was the most extensive political and social structure in western civilization. The remains of this empire can still be seen today. The empire was filled with advanced people and technology for its time. The Roman Empire has rich history, helpful geography and resources, provinces, an advanced government, and unique people and culture. Ancient Rome can be divided into three main parts. The Roman Monarchy, the Roman Republic, and the Roman Empire. The Romans believed that a man named Romulus founded the city of Rome. The legend is that Romulus and his twin brother Remus were cast away in a basket on the Tiber river. A she-wolf found them and gave the twins her milk. The farmer and his wife, owners of the she-wolf, found the twins and raised them from there. Later in an argument, Romulus killed Remus and then founded the city of Rome on April 21,753 B.C. Historians still do not know how much of this legend is true or if it is true at all. Either way, Rome is named after Romulus. The Roman Republic moved on to the Roman Empire because of a man named Julius Caesar. Julius Caesar was a cunning politician who centralized government around himself. The people of the Roman Republic feared that Caesar would make himself king and end the republic. Due to this fear, Julius Caesar was stabbed to his death outside of the senate building on the Ides of March on March 15, 44 B.C. The concept of one man ruling continued with Julius Caesar’sShow MoreRelatedAncient Rome And The Roman Empire1067 Words   |  5 Pagesheight, the Roman Empire was the most extensive political and social structure in western civilization. The remains of this empire can still be seen today. The empire was filled with advanced people and technology for its time. The Roman Empire has rich history, helpful geography and resources, provinces, an advanced government, and unique people and culture. Ancient Rome can be divided into three main parts. The Roman Monarchy, the Roman Republic, and the Roman Empire. The Romans believed thatRead MoreAncient Roman Civilization And Modern Times936 Words   |  4 PagesThe ancient Roman civilization had many enduring contributions to modern times. Many of the ancient structures survived the ravages of time. This leads the modern tourist to experience the ancient civilization through much of what Ancient Rome’s engineers enduring achievements, namely, temples, baths, aqueducts and roads (Temin, The economy of the early Roman Empire, 2006). Beyond the physical structures that survived the millennia, there are numerous modern cultural influences that are readilyRead MoreThe Rise and Fall of Ancient Rome656 Words   |  3 Pages Ancient Rome When was the last time you looked at a calendar? Did you know you were looking at an invention created in Ancient Rome? Ancient Rome was one of the biggest and greatest empires there was. People might not know about the beginning, the wars, the developments, their life, and the end of the Ancient Rome Rome was started in the eighth century B.C. / 753 B.C. It was started by Romulus in a town by the Timber River. In a legend Romulus and his brother were left in the wild and theyRead MoreSlavery in Ancient Roman Society1301 Words   |  5 Pagesgeneral. Ancient Rome practiced slavery throughout much of the Empire, and especially under Emperor Augustus. It is likely that slavery was just as important for making the Roman Empire strong, wealthy and powerful as it was for the early United States to become wealthy and powerful. Therefore, it is important to understand the role that slavery played in ancient Rome. Slavery was practiced differently in ancient Rome than it was practiced in the United States. For instance, the ancient Romans enslavedRead MoreThe Powerful Roman Empire On Ancient Times1118 Words   |  5 PagesJayan Joshi History 9 Mrs. Santosuosso 2/10/16 The Powerful Roman Empire The Roman Empire was one of the most well known empires in history. It was the most powerful of all of the empires and covered at least a part of over fifty present-day countries. It covered the most area out of all of the empires in history. Other than the Spartans, the Roman Empire had the most powerful army of the ancient world and contained over 20% of the world population back then. The Roman’s ingenuity created many inventionsRead MoreFall of the Roman Empire758 Words   |  4 PagesHorsley HIS 126 3 March 2010 The fall of the Roman Empire Political, economic and social aspects were all involved in the fall of the Roman Empire. In 395 A.D., Rome was divided into two empires, with one capital in Rome and the other in Constantinople. During that time, the western Roman Empire was being invaded by barbarian tribes from the North. In 410, the Visigoth tribe succeeded in conquering the western capital in Rome. In 476, the western Emperor Romulus Augustulus was finallyRead MoreThe Fall Of The Roman Empire1537 Words   |  7 PagesAncient Rome was an empire so dominant, wealthy and economically- stable which came to a dramatic fall in the period of 250AD- 500AD. Ancient Rome faced unexplained unfortunate events which crumbled the Great Empire from the affluent empire to a impoverished society. For centuries historians have timelessly theorised and analysed many debates and research in relation to the Fall of the Roman Empire. What really caused the predominate Roman Empire to fall? Did Rome fall naturally? Was disease, such Read MoreThe Legend Of Dante s Aeneid1286 Words   |  6 PagesAccording to the legend, Rome was founded by two brothers, and also known as demi-gods, Romulus and Remus. The legend claims that, they had a disagreement over who would rule the city and where the city would be located. Romulus killed Remus and named the city after himself. This story of the founding of Rome is the most known but it is not the only one. Other legends claimed that the city was named after a woman, Roma, who traveled with Aeneas and the other fighters from Troy after that city hadRead MoreA Brief Note On The Punic Wars And Rome1713 Words   |  7 PagesTraditions I October 14, 2015 Rome Midterm Essays Punic Wars The three Punic Wars were between ancient Carthage and Rome and took place over almost a century. The wars began in 264 B.C. and ended in 146 B.C. with the destruction of Carthage (History.com Staff). At the time the war broke out, Carthage was the world’s leading maritime power in the Mediterranean and Rome was the dominant power in the Italian Peninsula (History.com Staff). In the First Punic War, Rome defeated the Carthaginians atRead MoreAncient Civilizations During The Persian Empire920 Words   |  4 PagesPowerful ancient civilizations, such as Rome and Persia, are known for their territorial conquest of vast amounts of land, and having the ability to govern and control these territories effectively. At its height, the Roman empire controlled nearly the entire Mediterranean shore, and controlled large parts of Europe. The Persian empire at its height controlled lands equaling 8,000,000 sq. km from Macedonia to the Indus Valley. The ability to govern and control these lands was achieved using different Ancient Rome And The Roman Empire - 1067 Words At its height, the Roman Empire was the most extensive political and social structure in western civilization. The remains of this empire can still be seen today. The empire was filled with advanced people and technology for its time. The Roman Empire has rich history, helpful geography and resources, provinces, an advanced government, and unique people and culture. Ancient Rome can be divided into three main parts. The Roman Monarchy, the Roman Republic, and the Roman Empire. The Romans believed that a man named Romulus founded the city of Rome. The legend is that Romulus and his twin brother Remus were cast away in a basket on the Tiber river. A she-wolf found them and gave the twins her milk. The farmer and his wife, owners of the she-wolf, found the twins and raised them from there. Later in an argument, Romulus killed Remus and then founded the city of Rome on April 21,753 B.C. Historians still do not know how much of this legend is true or if it is true at all. Either way, Rome is named after Romulus. The Roman Republic moved on to the Roman Empire because of a man named Julius Caesar. Julius Caesar was a cunning politician who centralized government around himself. The people of the Roman Republic feared that Caesar would make himself king and end the republic. Due to this fear, Julius Caesar was stabbed to his death outside of the senate building on the Ides of March on March 15, 44 B.C. The concept of one man ruling continued with Julius Caesar’sShow MoreRelatedAncient Rome And The Roman Empire1067 Words   |  5 Pagesheight, the Roman Empire was the most extensive political and social structure in western civilization. The remains of this empire can still be seen today. The empire was filled with advanced people and technology for its time. The Roman Empire has rich history, helpful geography and resources, provinces, an advanced government, and unique people and culture. Ancient Rome can be divided into three main parts. The Roman Monarchy, the Roman Republic, and the Roman Empire. The Romans believed thatRead MoreAncient Roman Civilization And Modern Times936 Words   |  4 PagesThe ancient Roman civilization had many enduring contributions to modern times. Many of the ancient structures survived the ravages of time. This leads the modern tourist to experience the ancient civilization through much of what Ancient Rome’s engineers enduring achievements, namely, temples, baths, aqueducts and roads (Temin, The economy of the early Roman Empire, 2006). Beyond the physical structures that survived the millennia, there are numerous modern cultural influences that are readilyRead MoreThe Rise and Fall of Ancient Rome656 Words   |  3 Pages Ancient Rome When was the last time you looked at a calendar? Did you know you were looking at an invention created in Ancient Rome? Ancient Rome was one of the biggest and greatest empires there was. People might not know about the beginning, the wars, the developments, their life, and the end of the Ancient Rome Rome was started in the eighth century B.C. / 753 B.C. It was started by Romulus in a town by the Timber River. In a legend Romulus and his brother were left in the wild and theyRead MoreSlavery in Ancient Roman Society1301 Words   |  5 Pagesgeneral. Ancient Rome practiced slavery throughout much of the Empire, and especially under Emperor Augustus. It is likely that slavery was just as important for making the Roman Empire strong, wealthy and powerful as it was for the early United States to become wealthy and powerful. Therefore, it is important to understand the role that slavery played in ancient Rome. Slavery was practiced differently in ancient Rome than it was practiced in the United States. For instance, the ancient Romans enslavedRead MoreThe Powerful Roman Empire On Ancient Times1118 Words   |  5 PagesJayan Joshi History 9 Mrs. Santosuosso 2/10/16 The Powerful Roman Empire The Roman Empire was one of the most well known empires in history. It was the most powerful of all of the empires and covered at least a part of over fifty present-day countries. It covered the most area out of all of the empires in history. Other than the Spartans, the Roman Empire had the most powerful army of the ancient world and contained over 20% of the world population back then. The Roman’s ingenuity created many inventionsRead MoreFall of the Roman Empire758 Words   |  4 PagesHorsley HIS 126 3 March 2010 The fall of the Roman Empire Political, economic and social aspects were all involved in the fall of the Roman Empire. In 395 A.D., Rome was divided into two empires, with one capital in Rome and the other in Constantinople. During that time, the western Roman Empire was being invaded by barbarian tribes from the North. In 410, the Visigoth tribe succeeded in conquering the western capital in Rome. In 476, the western Emperor Romulus Augustulus was finallyRead MoreThe Fall Of The Roman Empire1537 Words   |  7 PagesAncient Rome was an empire so dominant, wealthy and economically- stable which came to a dramatic fall in the period of 250AD- 500AD. Ancient Rome faced unexplained unfortunate events which crumbled the Great Empire from the affluent empire to a impoverished society. For centuries historians have timelessly theorised and analysed many debates and research in relation to the Fall of the Roman Empire. What really caused the predominate Roman Empire to fall? Did Rome fall naturally? Was disease, such Read MoreThe Legend Of Dante s Aeneid1286 Words   |  6 PagesAccording to the legend, Rome was founded by two brothers, and also known as demi-gods, Romulus and Remus. The legend claims that, they had a disagreement over who would rule the city and where the city would be located. Romulus killed Remus and named the city after himself. This story of the founding of Rome is the most known but it is not the only one. Other legends claimed that the city was named after a woman, Roma, who traveled with Aeneas and the other fighters from Troy after that city hadRead MoreA Brief Note On The Punic Wars And Rome1713 Words   |  7 PagesTraditions I October 14, 2015 Rome Midterm Essays Punic Wars The three Punic Wars were between ancient Carthage and Rome and took place over almost a century. The wars began in 264 B.C. and ended in 146 B.C. with the destruction of Carthage (History.com Staff). At the time the war broke out, Carthage was the world’s leading maritime power in the Mediterranean and Rome was the dominant power in the Italian Peninsula (History.com Staff). In the First Punic War, Rome defeated the Carthaginians atRead MoreAncient Civilizations During The Persian Empire920 Words   |  4 PagesPowerful ancient civilizations, such as Rome and Persia, are known for their territorial conquest of vast amounts of land, and having the ability to govern and control these territories effectively. At its height, the Roman empire controlled nearly the entire Mediterranean shore, and controlled large parts of Europe. The Persian empire at its height controlled lands equaling 8,000,000 sq. km from Macedonia to the Indus Valley. The ability to govern and control these lands was achieved using different

Wednesday, May 6, 2020

Social Networking And Its Effect On Relationships Essay

Social networking sites are a relatively new innovation but have rapidly become integral in the daily lives of the majority of people, not just in the United States, but in most developed countries in the world. The most used of all of social networking sites is Facebook, but sites such as Twitter, Snapchat, Instagram, and WhatsApp are also widely used. Social networking sites make connections to others all over the world both easy convenient. Social Networking and Romantic Relationships Due to the prevalence of social networking sites in daily life, it is necessary to seek out information on the effect that these sites are having on romantic relationships. Social media can have a positive impact on relationships. They facilitate communication, an exceptionally important part of any relationship. Social networking sites can also be used for relationship maintenance. However, they can also harm romantic relationships. Users can ignore their partners, use social networking sites to spy on their partner’s online activities, or even to seek out another partner while still romantically involved. Examination of several scientific research studies shows that while there some benefits for using social networking sites while in a romantic relationship, there are far more harmful practices. Positive Uses of Social Networking Sites Maintenance in Long Distance Relationships Long distance relationships require more maintenance behaviors than geographically closeShow MoreRelatedEffects Of Social Networking Sites On Relationships1528 Words   |  7 Pages Effects of Social Networking Sites on Relationships Several studies have found that using social networking sites excessively, including partner surveillance and monitoring, posting ambiguous information, and compulsive internet use, can be detrimental to romantic relationships (Ridgway Clayton, 2016). 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There were 176 million new users of social media just last year (Regan 1). With the influence of so many people a pressing question: Is the impact of social media harmful or beneficial in its effects? Social networking is one of the biggest reports of online traffic. So, if so many people are using these networking sites, what are the effects on us? The â€Å"first†Read MorePositive And Negative Effects Of Social Networking1431 Words   |  6 Pagesâ€Å"Like all revolutions, the social networking revolution is accompanied by concerns and questions about whether the changes have wrought something better or something worse.† (Szumski and Karson  ¶ 4) The social networking revolution has come a long way in its accessibility and effectiveness and has become a great resource for many people. But with its benefits come more serious downfalls that need to be acknowledged and dealt with. While social networking can be used as a clear, accessible sourceRead MoreDiscuss the Influence That Social Networking Plays in Society Today? How, and to What Extent, Has It Re-Defined Social Relationships and Is This Generationally Specific?1144 Words   |  5 PagesDiscuss the influence that Social Networking plays in society today? How, and to what extent, has it re-defined social relationships and is this generationally specific? Social Networking plays an important role in society today; it will be argued that social networking has redefined social relationships and that this effect is generationally specific (Salman,2009) Social Networking sites such as Facebook have had a profound effect on personal relationships. The twenty first century is an imprisonedRead MoreImpact of Social Media on Relationships Essay1050 Words   |  5 Pages Social networking can connect strangers across the world. 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Instead of face-to-face communication, the younger generation perceives social media to be a place to share emotional connections and stay connected with their significant other. The aim of this research is to investigate the effects of online social networking constructing romantic relationships. With the many different ways to interact with

Bottom of the Pyramid Free Essays

string(30) " returns will be the highest\." The quest for the fortune at the bottom of the pyramid: potential and challenges Dennis A. Pitta The University of Baltimore, Baltimore, Maryland, USA, and Rodrigo Guesalaga and Pablo Marshall ? Ponti? cia Universidad Catolica de Chile, Santiago, Chile Abstract Purpose – The purpose of this article is to examine the bottom of the pyramid (BOP) proposition, where private companies can both be pro? table and help alleviate poverty by attending low-income consumers. Design/methodology/approach – The literature on BOP was reviewed and some key elements of the BOP approach were proposed and examined. We will write a custom essay sample on Bottom of the Pyramid or any similar topic only for you Order Now Findings – There is no agreement in the literature about the potential bene? ts of the BOP approach for both private companies and low-income consumers. However, further research on characterizing the BOP segment and ? nding the appropriate business model for attending the BOP can provide some answers to this issue. Practical implications – The article provides some guidelines to managers as to how they need to adapt their marketing strategies to sell to the BOP market, and what type of partnerships they need to build in order to succeed. Originality/value – The article presents a thorough analysis of the key elements involved in the BOP initiative: companies’ motivations, characterization of the BOP consumers, and the business model to attend the BOP. Keywords Private sector organizations, Emerging markets, Consumers, Poverty, Disadvantaged groups Paper type Research paper underpin the concept, and refutes its basic premises. Instead of a market of untapped potential, this literature stream sees a ? nancial desert that BOP principles may harm more than help. The BOP may be a less a source of signi? cant pro? ts than a source of serious losses. Karnani’s analysis posits that the poor may want the same products as the rich do but by virtue of being poor, they cannot afford them. The poor spend most of their income on food, clothing, and fuel. For the poor, the mathematics are clear: buying a branded product reduces the funds they must devote to survival. In contrast, Karnani suggests that raising income will alleviate their poverty, provide cost effective products to other consumers, and allow the formerly poor to consume more. Raising their incomes may require that they become producers with stable jobs and wages. Both viewpoints concentrate on the poor but draw different onclusions about how to alleviate their poverty. The two positions also differ in the nature and proper role of industry and government. In light of the differences, the argument would bene? t from empirical data that tests the underlying premises of each viewpoint. Verifying the premises would allow further logical analysis of implications and appl ications of the concept. In fact, the need for clari? cation is recognized. In the next section, the authors provide some foundations for the most traditional and still dominant approach to market, i. e. the focus on the â€Å"top of the pyramid† (TOP). The rest of the article focuses on the â€Å"bottom of the pyramid† (BOP); it explores Prahalad’s proposition and the opposing viewpoint, reviews key aspects of the BOP initiative – companies’ motivation; the BOP business model; the role of micro? nance; and the key participants – and proposes some implications and challenges for marketing theory and practice, and ? nally some implications for marketers. An executive summary for managers and executive readers can be found at the end of this issue. Introduction The bottom of the pyramid (BOP) approach to earning corporate pro? ts has gained considerable attention in the arketing literature. It has awakened managers to the potential of serving an unserved market and alleviating the level of global poverty while still earning a pro? t. However, the BOP proposition, while clear, appealing, and enlightening has not been accepted in an unquali? ed manner. One branch of the BOP literature puts forth the el ements of the BOP proposition and supports its ? ndings with numerous case studies (Prahalad, 2004). Those studies portray the poor as motivated by similar desires as the rich. They want quality products and any company that can supply those products at he right price will gain their business. Some of the case studies show the strategies for reducing the effective price of products through packaging and developing lower cost sizes. Prahalad and others describe the untapped potential of the BOP, and list strategies that companies may use to tap that potential. An opposing branch of the literature (Karnani, 2007a; Martinez and Carbonell, 2007) analyzes the nature of the BOP market, the applicability of the case studies that The current issue and full text archive of this journal is available at www. emeraldinsight. com/0736-3761. htm Journal of Consumer Marketing 5/7 (2008) 393– 401 q Emerald Group Publishing Limited [ISSN 0736-3761] [DOI 10. 1108/07363760810915608] 393 The que st for the fortune at the bottom of the pyramid Journal of Consumer Marketing Dennis A. Pitta, Rodrigo Guesalaga and Pablo Marshall Volume 25  · Number 7  · 2008  · 393 –401 The â€Å"top of the pyramid† customers, and labeled them as Platinum or Gold. In contrast, those with lower to very low LCV’s earn the value labels, Iron and Lead. They point out that a single Gold or Platinum customer may have a Lifetime Customer Value, many times higher than that of someone in the Iron or Lead tier. Speci? ally, one Platinum customer may be worth more than â€Å"tons† of those labeled as Lead. Conceptually, identifying value and potential pro? t deriving from the top of the pyramid is straightforward and represents traditional organization goals. Companies can use standard market segmentation and product differentiation to satisfy these tiers. Dealing with these customers requires professionalism, but the normal market research processes, product development, channels of distribution, promotion, and credit functions should result in success. Thus, Zeithaml and her coauthors showed companies how to use their tried and trusted arketing approaches to maximize effectiveness and pro? tability. The key is to serve those customers most likely to generate pro? ts instead of losses. The justi? cation is clear: companies have limited resources and should concentrate their efforts where the returns will be the highest. You read "Bottom of the Pyramid" in category "Essay examples" They demonstrated the value at the top of the pyramid (TOP) and shared strategies for serving those customers while discouraging or even â€Å"? ring† the lower, money-losing tiers. For pro? t seeking companies, the customer pyramid approach is appropriate and allows them the best chances to survive in typically competitive markets. Not surprisingly, the â€Å"top of the pyramid† (TOP) approach is at the heart of Western business practice. Traditionally, businesses require a set of four conditions to operate successfully in a market segment. The segment must be identi? able, measurable, substantial, and accessible. In Western economies, business and communication infrastructures are developed suf? ciently to meet all of the criteria for most segments. Arguably, while all four conditions are important, the substantial and accessible elements are the more important. For a pro? t-making ? rm, the segment must be large enough to generate pro? s. If that condition is satis? ed, it is critical that consumers in the segment be reachable by communications media to receive promotional messages. In addition, they must be physically accessible to distribution alternatives. From a pro? t perspective, companies concentrate on those areas in which they can be effective, namely segments that meet all four requirements. Serving the TOP inevitably means a focus on pro? ts instead of revenues, and pro? ts are central to Western business. In practice, over time, numerous Western companies have ceded market share or entire markets to others when the pro? ts eclined. One prime example is the computer memory chip market. Memory chips were once produced exclusively in the US and Europe. As Asian competitors entered the market, they cut prices at the expense of pro? ts. Their goal was to make chips; the US ? rms wanted to make pro? ts. Consequently, US ? rms abandoned the marketplace and searched for targets that were more pro? table. European and US companies still make chips. Their dominance of the microprocessor markets is the result of the strategic quest for pro? tability. However, European or US players do not dominate the huge market for memory chips. To be accurate, the US companies’ actions are not driven solely by the desire to earn pro? ts. Their organization, corporate culture, and internal processes require economies of scale, which demand exploiting the richest target markets. In many cases, successful companies have evolved into ef? cient machines whose foundation is high structural cost. Thus targeting the most lucrative segments is vital for continued success. Pro? t, in its simplest form, is the surplus of revenue over costs. If companies can drive costs low enough, it is conceivable that prices might be low enough for the poor to fford and high enough to generate a pro? t. However, earning a pro? t with such customers today takes enormous effort. More important, companies that exist today may be unable to drive costs low enough to succeed. In fact, costs are only one part of the equation. The underlying problem is that companies are ill equipped to serve the poorest customers. They don’t really know what the poor want and don’t know what bene? ts they seek in products and services. In addition, companies may not know what mix of product bene? ts, price, quality, promotion, and distribution works best for this segment. However, the focus on pro? ts has led to success. Recognizing the importance of pro? ts, Zeithaml and her colleagues have worked on the customer pyramid concept (Zeithaml et al. , 2001). Without using the term, they focused explicitly on the â€Å"top of the pyramid,† those consumers with the highest lifetime customer value (LCV). By dividing the customer pyramid into four sections called customer pro? tability tiers, they identi? ed the â€Å"best,† most pro? table The â€Å"bottom of the pyramid† approach Prahalad’s proposition In the book The Fortune at the Bottom of the Pyramid: Eradicating Poverty through Pro? ts, C. K. Prahalad (2004), provided that initial conceptualization that had been missing in marketing thought. His book succeeded in planting the perception that consumers with low levels of income could be pro? table customers. He painted a picture of the double bottom line: social goals combined with the business objective, pro? t (Harjula, 2005). Coincidently, he appealed to the best motives among those at the top of the pyramid. By citing examples of successful attempts to empower the poor and share in global wealth, he kindled the imagination of those who want the world to be a better place. This is an ppealing proposition: â€Å"low-income markets present a prodigious opportunity for the world’s wealthiest companies – to seek their fortunes and bring prosperity to the aspiring poor† (Prahalad and Hart, 2002). Prahalad’s proposition is an invitation to company executives, politicians, managers of non-pro? t organizations, and ordinary citizens, to view pover ty as something that might be alleviated rather than inevitable. He presents a wellreasoned conceptual view – supported with case study data – of how companies might mine pro? ts from the lowest economic strata (Hart, 2005; Prahalad, 2004). Much of the reatment centers on the nature and scope of pro? ts and the collective wealth of consumers at the bottom of the pyramid (BOP). The main thesis of Prahalad’s work rests on the idea that the potential growth for many multinational (MNC) and medium sized companies does not rest on the small highincome market in the developing world. Instead, its source is the mass low-income people that are joining the market for the ? rst time. This idea goes against the following 394 The quest for the fortune at the bottom of the pyramid Journal of Consumer Marketing Dennis A. Pitta, Rodrigo Guesalaga and Pablo Marshall Volume 25  · Number 7  · 2008  · 393 –401 assumptions, which, according to Prahalad, most MNC’s make: it is not pro? table for them to attend the BOP due to their high cost structure; the low-income segment cannot afford the products and services they sell; and only developed markets value innovation and will pay for new technology. These arguments imply that governments and nongovernmental organizations (NGO’s) should take care of the low-income segment. According to Prahalad, marketers who believe that the BOP is a valuable unserved market also believe that even the poor can be good customers. Despite their low level of income, they are discerning consumers who want value and are well aware of the value brands favored by more af? uent consumers. This school of thought recognizes the obstacle that low income creates. It postulates that if companies take the correct steps and devote suf? cient resources to satisfying the needs of the BOP, they can overcome barriers to consumption. This view rests on Prahalad’s calculations of the immense size of the global BOP, in his view, a $1. 3 trillion dollar market. Prahalad recognizes that serving the low-income sector requires a commercial strategy in response to the needs of hose people; to succeed, other players have to get involved – mainly local and central government, ? nancial institutions, and NGOs. He proposes four key elements to thrive in the low-income market: 1 creating buying power; 2 shaping aspirations through product innovation and consumer education; 3 improving access through better distribution and co mmunication systems; and 4 tailoring local solutions. opportunities and poverty eradication through pro? ts may set unrealistic expectations for business executives (McFalls, 2007). Second, the traditional timelines for achieving social goods versus pro? s differ (Harjula, 2005). Businesses may use a ? ve-year horizon as their benchmark for returns. In contrast, social goals like reducing smoking and other unhealthy lifestyle behaviors may take generations. Thus, rather than viewing the poor primarily as consumers, this group suggest a focus on this segment as producers, i. e. potential entrepreneurs that can improve their economic situation by increasing their income level. Companies must be willing to invest time, resources and training to insure that the producers create products with some barriers to entry and a reasonable level of productivity. They need to do so to avoid the trap of producing commodities that are easy to duplicate and, thereby, keep the poor, poor. Otherwise, alleviating poverty becomes very unlikely. Reconciling the two opposing viewpoints It is clear from the previous discussion that ? ndings in the literature about the nature, scope, and value of the BOP proposition are mixed. More research is needed on this topic to gain an accurate view of the presence and extent of opportunities at the bottom of the pyramid. The following sections examine some key elements of the BOP initiative that have been, acknowledged in the literature; speci? ally, the ? rms’ motivations to attend the BOP market, the characterization of the BOP consumers, and the BOP business model. The latter element focuses on three major issues: the role of micro? nance, the importance of establishing alliances among different actors (e. g. for-pro? t ? rms, NGOs, governments), and how for-pro? t companies need to adapt their marketin g mix to attend the BOP pro? tably. The opposing viewpoint The second literature thread emerged years later in the discussion and represents a thoughtful attempt to verify the bottom of the pyramid (BOP) concept. It questions the ease with which companies may tap the BOP and whether pro? ts exist there at all (Karnani, 2007a). First, this group dismisses the published calculations about the size of the BOP and its wealth. They describe the economic size of the BOP as considerably smaller than Prahalad’s estimate and cite the inherent subsistence problem: the poor spend 80 percent of their income on food, clothing, and fuel. There is hardly anything left to spend after that (Karnani, 2007b). Second, they argue that it is very unlikely that companies will be able to attend the BOP market pro? tably. In fact, the costs of serving this segment can be very high. BOP customers are usually much dispersed geographically; they are very heterogeneous, which reduces the opportunities for obtaining signi? cant economies of scale; and their individual transactions usually represent a low amount of money. In addition, consumers at the BOP are very price sensitive, which, again, makes pro? tability a dif? cult goal to achieve. Those factors show that the ideal that both pro? ts and social good can result from serving the BOP is questionable. First, each goal has different motivations, demands, and echanisms to satisfy and they can be contradictory. The differences between business realities and development imperatives are not easy to reconcile. Some recent case study work suggests that the early language around the inclusive capitalism idea that emphasizes unlimited business Firms’ motivation to attend the BOP market A comprehensive examination of the BOP approach requires ?rst an und erstanding of why for-pro? t companies engage in such an initiative. The literature suggests two main motivations that companies have to attend the BOP market: 1 they can convert this segment’s purchasing power into ro? ts; and 2 they can bring prosperity to the poor, and thus alleviate poverty. ? For example, in the 1970s, Nestle was able to contribute to social progress while developing a competitive advantage and making pro? ts in Moga, a district in India. With the purpose ? of establishing local and diverse sources of milk, Nestle built many refrigerated diaries and then sent its trucks to collect product while providing ? nancing, nutritional supplements, and assistance and training to the farmers. With this action, ? Nestle increased its milk production and the suppliers’ roductivity, improved the quality of the product and ? processes, and increased the penetration of other Nestle products in the region. In turn, farmers raised their standard ? of living; Nestl e was able to pay higher prices, and farmers were then able to obtain credit. A second case illustrates how a focus on the BOP can be an important strategic goal, with two dimensions: pro? tability and corporate social responsibility. Masisa is a leading company in the production and trade of wood boards for furniture and interior architecture in Latin America. It has 395 The quest for the fortune at the bottom of the pyramid Journal of Consumer Marketing Dennis A. Pitta, Rodrigo Guesalaga and Pablo Marshall Volume 25  · Number 7  · 2008  · 393 –401 established the goal of generating 15 percent of the revenues from inclusive businesses, i. e. the bottom of the pyramid, before 2012. Under their de? nition, inclusive businesses must be pro? table, and socially/environmentally responsible. They expect to help improve the standard of living for low-income people by facilitating their participation in the value chain as suppliers, distributors, or other element of the hannel, and by providing them with access to products and services that can help them improve their socio-economic condition. cooperatively owned items like a television, a telephone, an electric generator, medical services, or even something to help make products for sale. Managing that sum for the common good presents a major dilemma: community welfare versus individual choice. People in the BOP would need a high sense of community involvement and consumer education to make responsible choices. A non-pro? t community action organization or a socially conscious business would be very helpful in marshalling cooperation. However, too many of the poor make poor choices like spending money on tobacco instead of food for their children. Even if this optimistic level of potential purchasing power exists, harnessing it for pro? t will be extremely dif? cult. One further concern questions this premise. Traditionally, serving the poor was the role of charities, not for pro? t, and other non-governmental organizations. Much of the excitement that the BOP proposition has generated stems from the inclusion of pro? t making companies in the process. The thought is that pro? t will be a powerful goad toward achieving success. Pro? t is clearly an incentive but beyond the cases cited in Prahalad’s work, there is little proof that companies can make the shift. More empirical data would aid the process of developing purchasing power. Purchasing power and pro? tability Karnani (2007a) notes that BOP concept rests on a fuzzy de? nition of the target market. It is dif? cult to ? nd an article in the BOP literature that does not cite the now popular ?gure: four billion. Four billion originally referred to those people who primarily live in developing countries and whose annual per capital income is under US$1,500 per annum. Some of the literature takes as an article of faith that the BOP exists and earns that level of income. The perception is that individually the consumers are poor but together they represent massive purchasing power. However, authors de? ne the BOP income level using several standards, which obscures its true nature. For example, Hammond et al. (2007) consider the bottom of the pyramid as composed of people with per capita incomes below $3,000 in local purchasing power. Prahalad (2004) states that there are more than four billion people with per capita income below $2 per day at purchasing power parity (PPP) rates ($750 per year). This is a signi? cant reduction in previous estimates: four billion people with per capita income below $1,500 per year ($4 per day) (Prahalad and Hart, 2002), or four billion people with per capita income below $2,000 per year ($6 per day) (Prahalad and Hammond, 2002). Other contemporary sources like the World Bank estimated the number at 2. 7 billion, in 2001. However, other researchers characterize the World Bank projection as an overestimation, with some experts estimating the poor at 600 million (The Economist, 2004). The differences range from four billion to 600 million, a large enough gap to cause oncern. The three reported income levels range from $2-6 per day. The $2 per day criterion is consistent with previous literature in development economics. It is important to understand that how to alleviate poverty depends on the de? nition of poverty. Using the $2 per day ? gure presents different challenges than the higher levels: people who earn less than $2 per day have very di fferent needs and priorities than people who earn $4-6 per day. Adopting the higher poverty line obscures these differences (Karnani, 2007b) and overestimates the potential at the BOP. In principle, it is clear that collectively the mass of poor customers do hold wealth. However, an additional problem is that they do not hold it in the right concentrations. If one considers a hypothetical example, the nature of the wealth at the BOP may become a bit clearer. If a village of 1,000 adults earns an average of US$750 per year (the $2 per day ? gure), the gross earnings of the village are signi? cant. However, the question becomes how much remains after satisfying the necessities. Even if an impressive 10 percent of income remains per household, that translates into $0. 0 per day. It is dif? cult to perceive how such small sums might generate pro? ts. Collectively, the village may have $200 per day in â€Å"disposable income. † That might translate into community- Poverty alleviation and prosperity to the poor From a social responsibility perspective, there are distinct differences between a market-based approach to poverty reduction and approaches that are more traditional. Traditional approaches often focus on the very poor, proceeding from the assumption that they are unable to help themselves and thus need charity or public assistance. In contrast, a market-based approach starts from the recognition that being poor does not eliminate commerce and market processes: virtually all poor households trade cash or labor to meet a signi? cant part of their basic needs. The latter approach is the one for-pro? t companies have embraced to pursue the BOP initiative. The argument regarding poverty is that the poor face undeveloped distribution outlets and must pay monopoly prices for the goods they desire. In addition, they are unable to afford the standard quantities and qualities of products offered to richer consumers. This is consistent with Hammond et al. (2007), who describe people at the BOP as having signi? cant unmet needs, and being dependent on informal or subsistence livelihoods. They are vulnerable, poorly integrated to the formal economy, and impacted by a BOP penalty under which they pay higher prices for basic goods and services than wealthier consumers. Successful attempts to bring quality products to the poor at affordable prices would overcome the high price of poor distribution (Martinez and Carbonell, 2007). In that sense, it would increase their purchasing power by bringing previously unaffordable goods within their budgets. However, the $2 per day income limit is a signi? cant obstacle and may make this goal impossible to attain. There is some hope in alleviating poverty but it is more in line with Karnani’s vision of the poor as producers who are able to boost their income suf? ciently to rise above the bottom of the BOP. The very recent example of ITC Limited outlined the distribution based economic problems faced by poor farmers in India. There are many factors that affect the ? ow of goods and services in and out of rural areas, and thus reduce the rural population’s income and quality of life 96 The quest for the fortune at the bottom of the pyramid Journal of Consumer Marketing Dennis A. Pitta, Rodrigo Guesalaga and Pablo Marshall Volume 25  · Number 7  · 2008  · 393 –401 (Vachani and Smith, 2008). While the major source of problems was the poor transportation infrastructure, other factors operate to keep disadvantaged groups like poor Indian farmers in poverty. Buyers b ully them into accepting â€Å"buyers’ prices. † Moreover, farmers are ignorant of their rights and the market value of their crops. In addition, they pay monopoly prices for the items they need. These factors act to keep them at a disadvantage and unable to earn the proper income from their efforts. By addressing farmers’ lack of information about the current value of their crops, the best seed to use for high yields, proper farming practice, and alternative outlets for their crops, ITC increased their welfare. To accomplish this, ITC set up a parallel distribution system, which led to increases in farmers’ income and consumption. The effort started at the grassroots with ITC hiring agents already in the ? eld and rewarding them for improvements in farmer welfare and consumption. The company placed computers with satellite based internet connections in each village and taught farmers to use them to assess current crop pricing. ITC guaranteed to match or exceed the prices offered by others. In addition, ITC provided products farmers needed like seed at a discount from the existing retailers. There was signi? cant â€Å"missionary† education aimed at allaying the farmer’s fears of exploitation. After a few farmers tried the system, more of them signed on. The result was increased income, higher satisfaction, more independence, and lower cost to purchase supplies. The example is encouraging and demonstrates the commitment and stamina organizations need to operate at the BOP. ITC set up a private distribution network that was more closely associated with a cooperative than the typical channel. Farmers and grassroots agents who knew their needs very well cooperated to operate the channel and share in its economic bene? ts. In essence, ITC adopted Karnani’s model of buying from BOP producers to raise their level of income developing them into pro? table customers. Can companies really generate pro? ts and alleviate poverty at the BOP? This example seems to show that they can. It also shows the extent to which companies will have to re-engineer their approaches and operations to succeed. There is some data on the changes in the size of the BOP that aid in forecasting the future. Chen and Ravallion (2007) report a decline in the proportion of people living under the poverty line in the developing world over the period 19812004. That represents a reduction of about 0. 8 percent points per year over the period. Separate from the numbers, the question remains, â€Å"Who are BOP customers? † Current demographic labels such as â€Å"blue-collar’ or working-class,† fail to capture the extreme level of poverty. As marketers gain more experience with the BOP, it is possible that other useful differentiations may emerge based on speci? c variables, such as behavioral or psychographic. The global distribution of BOP customers adds another factor to consider: culture. The cultures of Latin America, Asia, and Africa differ widely. It is logical that differences in culture will affect future attempts to understand the needs of the BOP segments. In general, D’Andrea et al. (2004) ? nd that consumers at the BOP spend a higher portion of their income on consumer goods (50 to 75 percent), as compared to wealthier segments (around 35 percent). These authors also ? nd that, due to their limited and unstable cash ? ow, lowincome consumers tend to shop daily and spend small amounts of money each time. Then too, they are reluctant to buy in places that are located far away from their homes. The ? ndings show that â€Å"stay at home† mothers make most of the purchases and family spending decisions; by doing this, they ful? ll roles as wife, mother, and household manager. Companies currently devote resources to listening to the voice of the customer and are con? dent in their efforts with currently serviced segments. A change of focus to the BOP ill require new techniques, and freedom from â€Å"accepted knowledge. † The BOP is so radically different that companies will have to ignore what they know as â€Å"truths† that may not apply anymore. Faulty new product development eradicates the potential for pro? t and unfamiliar product development (NPD) territory increases the risks of failure. Firms can increas e their NPD success rates by integrating consumers into the process as boundary spanning team members instead of mere respondents to surveys. Thus, product development will bene? t from the input of customers at the lowest levels of income (Pitta and Franzak, 1997). However, that initiative will be supremely different from current successes. A good example of how companies, NGOs, governments, and other institutions can collaborate in this aspect is the formation of BOP learning laboratories (McFalls, 2007). The laboratories were designed to investigate the complex factors that interact at the BOP as well as opportunities for both sustainable and human development. More initiatives like this one are needed, as well as research on the characteristics of the BOP consumers. Characterization of BOP consumers A fundamental requirement to attend the BOP market uccessfully is to know deeply the characteristics of the people in this segment. Some academic studies and reports from NGOs have contributed re? ning the understanding of the BOP: how many they are, where they are located, what their income level is, and what some of their characteristics in terms of needs and habits are. According to Hammond et al. (2007), the BOP is concentrated in four region al areas: Africa, Asia, Eastern Europe and Latin America and the Caribbean. 12. 3 percent of the BOP lives in Africa, 72. 2 percent in Asia, 6. 4 percent in Eastern Europe and the remaining 9. 1 percent lives in Latin America and the Caribbean. Rural areas dominate most BOP markets in Africa and Asia while urban areas dominate most in Eastern Europe and Latin America and the Caribbean. Estimates of the size of the BOP in US dollars or buying power approximate $1. 3 trillion. The Asia market has a buying power of $742 billion, Latin America market is $229 billion, the Eastern Europe market $135 billion and Africa $120. The BOP business model In spite of the opposing viewpoints in the literature regarding the extent to which there is a business opportunity at the BOP, there is agreement that serving the low-income sector ro? tably requires a different business model (Chesbrough et al. , 2006; Prahalad and Hart, 2002). Prahalad and Hart (2002) state â€Å"doing business with the world’s four billion poorest people – two thirds of the world’s population – will require radical innovations in technology and business models†. Moreover, the market at the BOP requires a 3 97 The quest for the fortune at the bottom of the pyramid Journal of Consumer Marketing Dennis A. Pitta, Rodrigo Guesalaga and Pablo Marshall Volume 25  · Number 7  · 2008  · 393 –401 combination of low cost, good quality, sustainability, and pro? ability (Prahalad and Hart, 2002). As a result, for-pro? t ? rms need to understand how the BOP segment differs from upper tiers, and adapt the marketing approach to meet the characteristics of consumers at the bottom. Prahalad’s concentration on the bottom of the pyramid requires a sea change in a company’s approach to business. Attempts to reap pro? ts from the BOP using current marketing techniques will fail. Failure will result because the products are too expensive or complicated, are not available in small enough quantities or sizes, or are simply not what the poor want. The BOP is not low hanging fruit. It is a market with potential, and achieving that potential will require costly effort and innovative strategies (Seelos and Mair, 2007). Even with a completely new management approach, evidence suggests that pro? ts at the bottom of the pyramid may be elusive (Karnani, 2007a). The literature suggest that the three most critical aspects in developing a new business model to serve the BOP are the access to credit, the establishment of alliances, and the adaptation of the marketing mix. The following subsections address these issues. still in its early stage in countries like Brazil, Mexico, and Argentina. Most of the banks that have participated in micro? nance are large commercial banks in search of new and attractive markets. The main reasons for commercial banks to attend the BOP have been: . the strong competition among large banks; . the evidence by NGOs supporting the BOP initiative; . the social responsibility dimension; . the opportunity to diversify their business operation; and . the possibility of working together with other institutions, like NGOs and governments. According to Westley (2007), by the end of 2005, there were 30 commercial banks in Latin America oriented to the microentrepreneurs. The establishment of alliances There is recognition that serving the BOP requires the involvement of multiple players, including private companies, governments, nongovernmental organizations (NGOs), ?nancial institutions, and other organizations – e. g. communities – (Prahalad and Hart, 2002). By infusing the pro? t motive into value creation, the hope is that private companies will take the leading role in serving the BOP and, thus, the purpose of alleviating poverty will more likely succeed. Prahalad and Hart (2002) suggest that, among private companies, multinational corporations (MNC) with extensive ? ancial resources are in the best position to lead the process of selling to the poor. However, MNC’s have built-in weaknesses that limit their potential for success with these consumers. They are simply too large, too rigid and too far from the customer to be effective. Instead of the top down approach that MNC’s represent (McFalls, 2007; Harjula, 2005), a bottom up process is necessary (Karnani, 2007a). Changing perspectives from top down to bottom up is so complicated that if MNC’s are to be involved, they may have to create ? exible subsidiaries free from the corporate structure, processes, culture, and assumptions. ITC has succeeded using that model and has done so at the grassroots level. Therefore, more research is needed to ? nd out under which circumstances MNC’s or other types of private company should lead the BOP initiative. This line of reasoning is consistent with D’Andrea et al. (2004) who, in the context of retailing in Latin America, suggest that smallscale independent supermarkets and traditional stores are more likely to reach emerging consumers than MNC’s. Likewise, NGOs have been critical in the development of the business model infrastructure in several successful cases of for-pro? t ? rms serving the BOP. For-pro? ts have created sustainability for the technology used (Chesbrough et al. , 2006); NGO’s, understand people’s needs. In addition, NGO’s are closer to people at the BOP, and are better prepared to educate them. For example, in Uganda, Africa, the NGO Infectious Disease Institute in Kampala collaborated with P? zer by educating people about the causes of AIDS, and how to prevent and combat it. This facilitated P? zer’s initiative to provide these people access to drugs that combat HIV/AIDS (Chesbrough et al. , 2006). Lastly, the public sector has an important role in developing the BOP proposition. The focus is changing from traditional governmental assistance delivery, to different ways of creating a sustainable environment for aiding the BOP. For example, Micro? nance Microloans are well known and originally seemed like the answer to self-suf? ciency. The concept that a poor consumer could gain a small loan and become a producer contributing to family income and independence is tantalizing. There is evidence that microloans have succeeded in aiding the bottom of the pyramid. There is also evidence that many of the would-be entrepreneurs failed to capitalize on such credit. They got deeper into debt (Karnani, 2007a). Some authors point out that the entrepreneurial skill that can lead to success is rare. Most individuals would rather have a guaranteed income rather than assume the risk that entrepreneurship entails. This adds to the argument that if businesses can create jobs and boost the poor’s income, then consumption will follow. Those businesses may not be able to obtain outside ? nancing. The BOP segments are not able to generate suf? cient pro? ts to justify a high cost of capital. To reduce the cost of capital, perhaps collaboration with funding sources like the World Bank or other NGO will be necessary. With ?nancial aid, companies trying for the BOP market may be able to succeed. The creation of buying power is one of the key elements that allow low-income segments to reach product and services. Formal commercial credit has been unavailable to this market and the cost of accessing and getting ? nancial services in the informal ? nancial market is enormous. Since the pioneering initiative of Grameen Bank, in the mid of the 1970’s, several ? nancial institutions have been very successful in offering ? nancial services to low-income people who were not traditionally served by the formal bank system. Programs for microcredit have characteristics that are speci? c and different from those of the traditional banking sectors. These differences include property and corporate governance of the institutions, characteristics of the consumers, the technology used to manage credit, and the characteristics of the product and service. The growth of the microcredit market has been heterogeneous across countries. For example, in Latin America, the micro? nance industry has had a signi? cant ? growth in countries like Peru, Bolivia and El Salvador but it is 398 The quest for the fortune at the bottom of the pyramid Journal of Consumer Marketing Dennis A. Pitta, Rodrigo Guesalaga and Pablo Marshall Volume 25  · Number 7  · 2008  · 393 –401 the provision of funding and training to entrepreneurs is a way governments can support consumers and producers at the BOP. Another example is engineering supportive tax structures that promote private sector investment in BOP initiatives. distribution makes the poor poorer. Today, with escalating global fuel costs adding to the cost of transportation, the poor face an increasingly rigorous future. The lack of infrastructure serving rural areas also increases prices. For example, in Chile, consumer goods prices in the remote North and South of the country are 20-25 percent higher than the more highly populated central zone of Santiago and Valparaiso (Ferreira and Litch? eld, 1999). The idea of closeness in distribution channels for consumers at the BOP is very important. This means, for example, having stores that are both geographically close and affectively close. In other words, emotional proximity is also very important. A good example is Banco Estado, a stateowned commercial bank, which consumers consider the â€Å"closest† to the BOP segment. The reasons are its extensive distribution, its perception of being adaptive to people’s needs, its ? exibility, and its position as affectively close. In the context of retailing, D’Andrea et al. (2004) show that the development of personal relationships with the stores’ personnel has a positive effect on consumers’ self-esteem and well-being. Pricing for the bottom of the pyramid is, of course, also very critical. The challenge here is twofold. On the one hand, there is the issue of affordability: prices need to be affordable to BOP consumers. Ramaswamy and Schiphorst (2000) emonstrate the challenges in companies trying to serve the poor. In order to achieve affordability, they must reduce the costs of production and simplify the products. On the other hand, ? exibility in payments is also very important. Providing options of how and when low-income consumers can pay for their products and services constitutes both a challenge and a source of competitive advantage to private companies. To do this, private companies may need the assistance of commercial banks and NGOs as key partners. Some marketing theorists (Karnani, 2007b) view the BOP as a collection of producers rather than consumers. Therefore, innovative payment models, which allow BOP consumers to pay using a marketing exchange model would increase their ability to pay for the things they consume. The ? Nestle milk agricultural exchange model cited above comes to ? mind. In that model, Nestle actually paid farmers for their milk at attractive prices. They could use the money to buy seed at equally attractive prices. It is a small step to consider a more traditional barter system. As long as the barter system offered fair pricing it would present a win-win situation that would help sustain the arrangement. The marketing mix It is no surprise that serving different market segments may require different marketing mixes. Therefore, for-pro? t ? rms need to understand how the BOP segment differs from upper tiers, and adapt the marketing approach to meet the characteristics of these consumers. Since affordability is at the heart of serving the BOP, product modi? cation will help lower the price and improve affordability. The parallel strategy, reducing product size works in higher customer tiers but has limited usefulness at the lowest levels. In India, unit-use reduced size cachets of shampoo do promote consumption but are not the answer. The higher cost of packaging erodes pro? ts, and the resulting discarded packaging adds to pollution. The problem remains that the customer still has to allocate scarce income to the shampoo. One answer is to create a bare-bones product with fewer product features that the poor can afford. One example, Nirma detergent made in India, highlights a â€Å"poorer† product that is affordable. A single entrepreneur created Nirma to compete with Hindustan Lever’s market leading detergent, Surf. Surf gained market share because it is an excellent product. It has numerous additives that make it effective yet gentle to humans. Its cost was signi? cant. In fact, Nirma does not contain many of the ingredients and safeguards of its rival. It works but can cause blisters on the skin (Ahmad and Mead, 2004). Despite its harshness, the poor embraced it because they could afford it. The implication is that â€Å"research must also seek to adapt foreign solutions to local needs† (Prahalad and Hart, 2002). Evidence shows that consumers at the BOP care about branded products, because leading brands are a guarantee of product quality, which is particularly important to this segment because â€Å"the ? ancial loss from an underperforming product is greater for people with limited incomes† (D’Andrea et al. , 2004, p. 6). However, emerging consumers are not very loyal to speci? c brand names, although they do not experiment with unknown brands. In practice, they switch among a few known brands (D’Andrea et al. , 2004). D’Andrea and colleagues also argue that low-income consumers prefer products in small sizes, even if the perunit cost is higher, because of their income and space constraints. Moreover, too many varieties of products can harm emerging consumers’ purchasing experience. They may eel tempted to buy things they don’t need or can’t afford, which can produce a feeling of inferiority or frustration (D’Andrea et al. , 2004). Marketers also need to revisit distribution channels also to attend the BOP market effectively. Vachani and Smith’s (2008) recent work dealing with inclusive distribution has merit as a model for success. In essence, their examples infused a social action philosophy into a business model. One of their focal companies, ITC, demonstrated the vision necessary to discern pro? ts in the future and the determination to invest in a new distribution channel as a in-win proposition. Undoubtedly, the high cost of Conclusions and challenges for marketing theory and practice While the picture is not completely cle ar, the bottom of the pyramid may offer opportunities to create value for both the poor and companies. Early promises of a fortune seem to have been overstated. The degree of wealth present among the poor is much lower than ? rst reported. In addition, that wealth is too fragmented to be tapped under the current business models. It now appears that the basic concept overestimates the role that BOP consumers can play in contributing to company pro? ts. There is still no agreement in the literature about how bene? cial selling to the BOP can be for private companies, or for alleviating poverty. However, there are several elements of the BOP proposition that have been identi? ed as critical to 399 The quest for the fortune at the bottom of the pyramid Journal of Consumer Marketing Dennis A. Pitta, Rodrigo Guesalaga and Pablo Marshall Volume 25  · Number 7  · 2008  · 393 –401 succeed. First, an accurate characterization of the low-income sector – both as consumers and as producers – is required to understand their needs, perceptions, and behavior, which in urn will help companies to design a better business approach. Second, it is important to recognize that serving the BOP market requires a different business model, one incorporating access to microcredit, the establishment of alliances of collaboration among different types of institutions, and the adaptation of the marketing mix. â€Å"Until companies be tter understand the needs of emerging consumers and adapt their business models to serve them more ef? ciently and effectively, their growth will be limited† (D’Andrea et al. , 2004, p. 3). It is well known that BOP markets involve managing ubstantial challenges in technical and economic infrastructure, education, ? nancial resources, and cultural differences. As participants from the economic sectors progress, a number of questions need to be addressed. Gardetti (2005) articulated them clearly. They include: â€Å"How can a company turn its strategy at the BOP into a competitive advantage? What kind of business model will work? How can it build trust in the informal economy? What kind of education do business schools need? How does new technology integrate? How can we develop the educational/ social infrastructure? Moreover, from the viewpoint of egulatory and policy formulation, if entering the markets at the base of the pyramid is a sound choice for both development and business, what does it take to turn this into a reality? † Scholarly research, as well as practitioners’ participation in BOP initiatives, can provide some answers to clarify the true nature and scope of the fortune at the bottom of the pyramid. example in India showed its value in distribution and in customer relationship management. It will be equally valuable in research, product development, pricing, and promotion. Fourth, pricing is of paramount importance in serving the oor. In a for-pro? t enterprise, consumers must pay for the cost of serving them. Microcredit is one potential solution. It may be a limited solution, useful only to consumers with the skills necessary to manage it. However, innovative exchange models may offer even those without ? nancial management skills a chance to improve their condition. Fifth, given the economies of the BOP, it is likely that if pro? ts come, they will come later rather than sooner. Organizations need to choose a long-t erm involvement in order to avoid disappointment and a ? nancially ruinous midterm decision to exit. Finally, marketers should understand that some products are simply not suited for the poorest of the poor. Some products of dubious value to this segment, like Armani handbags, or even cheap counterfeits, will have no place at the BOP. More importantly, some products and services related to health care will always be simply too expensive. Altruistic surgeons may care for uniquely disadvantaged patients by donating their time but they are only one part of a surgical team. Even if the hospital and every member of the team donate facilities, their time, and the resources to save a atient, that model is not sustainable as a for-pro? t venture. Similarly, the cost of a ten-day supply of a life-saving antibiotic cannot be reduced realistically using the â€Å"smaller package size† option. The implication would be either reduced daily doses or fewer full strength doses. Both are likely to breed drug resistant organisms and thereby threaten the life of the patient and society. To reme dy this situation, other players like governments and NGO’s will be important. Many marketers must realize that collaborating with them is important. To be effective, the collaboration must be proactive. Marketers wishing to serve the BOP, who recognize the importance of alliances with others, should seek out relationships with both government and NGO’s. Early and persistent outreach will be valuable in alerting all of the players to each other’s strengths and in creating an accurate picture of the challenges. Politically, coalitions of organizations with different fundamental objectives are prone to misunderstanding. Often their terminology is similar but the meaning is different. Alternatively, their objectives may be so totally different that they are fundamentally foreign to one another. If the goal is poverty eradication at a pro? t, all the players must collaborate. The goal may be so dif? cult and achieving effective teamwork is essential. Implications for marketers In general, if pro? t-seeking companies plan to serve the BOP, numerous factors will have to change. First, marketers will have to approach the BOP in a novel manner different from any they used in their prior successes. The BOP is mostly unknown territory. They may have to reinvent themselves or create divisions with substantial independence. If the old segmentation rules that worked at the TOP no longer apply, either will the product development, sales, pricing, distribution policies, and management. In addition, the pro? t objectives and revenue goals will have to be changed. Those who are not prepared to address the sea change in marketing approach should avoid entering this market. Second, simply modifying products and selling them is a path to failure. Success will depend on knowing the BOP intim ately. Currently the BOP is terra incognita in terms of segments and their needs. To succeed, marketers must be able to differentiate different income segments and their value. Within the various BOP de? itions, there are three apparent segments, â€Å"under $2 per day†, â€Å"$4 per day†, and â€Å"$6 per day†. The needs and incomes of the segments seem to differ enough to indicate that they be treated differently. Marketers need to know which ones to serve and how to serve those successfully. Third, in order to understand the voice of the BOP consumer, companies need grass roots sources of intelligence. Collaborating effectively with agents â€Å"on the ground† who have direct contact with relevant BOP segments is vital. Moreover, companies must train those agents to seek ? information that will help serve those customers. The Nestle References Ahmad, P. S. and Mead, J. (2004), Hindustan Lever Limited and Project Sting , Darden Business Publishing, Charlottesville, VA. Chen, S. and Ravaillon, M. (2007), â€Å"Absolute poverty measures for the developing world, 1981-2004†, Policy Research Working Paper 4211, World Bank, April. Chesbrough, H. , Ahern, S. , Finn, M. and Guerraz, S. (2006), â€Å"Business models for technology in the developing world: the role of non-governmental organizations†, California Management Review, Vol. 48 No. 3, Spring, pp. 47-62. 400 The quest for the fortune at the bottom of the pyramid Journal of Consumer Marketing Dennis A. Pitta, Rodrigo Guesalaga and Pablo Marshall Volume 25  · Number 7  · 2008  · 393 –401 D’Andrea, G. , Stengel, E. A. and Goebel-Krstelj, A. (2004), â€Å"Six truths about emerging-market consumers†, Strategy and Business, Vol. 34, pp. 2-12. (The) Economist (2004), 13 March, p. 84. Ferreira, F. G. H. and Litch? eld, J. A. (1999), â€Å"Calm after the storms: income distribution in Chile, 1987-1994†, World Bank Economic Review, Vol. 13 No. 3, pp. 509-38. Gardetti, M. A. (2005), â€Å"A base of the pyramid approach in Argentina†, Greener Management International, Vol. 51, pp. 65-77. Hammond, A. L. , Krammer, W. J. , Katz, R. S. , Tran, J. T. and Walker, C. (2007), The Next 4 Billion. Market Size and Business Strategy at the Base of the Pyramid, World Resource Institute, International Finance Corporation. Harjula, L. 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(2007), â€Å"Testing the limits of ‘inclusive capitalism’: a case study of the South Africa HP iCommunity†, The Journal of Corporate Citizenship, Vol. 28, Summer, pp. 85-98. Pitta, D. A. and Franzak, F. 1997), â€Å"Boundary spanning product development in consumer markets: learning organization insights†, Journal of Product Brand Management, Vol. 6 No. 4, pp. 235-49. Prahalad, C. K. (2004), The Fortune at the Bottom of the Pyramid: Eradicating Poverty through Pro? ts, Wharton School Publishing, Upper Saddle River, NJ. Prahalad, C. K. and Hammond, A. (2002), â€Å"Serving the world’s poor pro? tably†, Harvard Business Review, Vol. 80 No. 9, pp. 48-57. Prahalad, C. K. and Hart, S. L. (2002), â€Å"The fortune at the bottom of the pyramid†, Strategy and Business, Vol. 26, January, pp. 54-67. Ramaswamy, E. A. and Schiphorst, F. B. (2000), â€Å"Human resource management, trade unions and empowerment: two cases from India†, The International Journal of Human Resource Management, Vol. 11 No. 4, pp. 664-80. Seelos, C. and Mair, J. (2007), â€Å"Pro? table business models and market creation in the context of deep poverty: a strategic view†, Academy of Management Perspectives, November, pp. 49-63. Vachani, S. and Smith, N. C. (2008), â€Å"Socially responsible distribution: distribution strategies for reaching the bottom of the pyramid†, California Management Review, Vol. 50 No. 2, Winter, pp. 52-84. Westley (2007), Commercial Banks in Micro? nance: Best Practices and Guidelines for Project Design, Monitoring, and Evaluation, IADB, MSM – 138. Zeithaml, V. A. , Rust, R. T. and Lemon, K. (2001), â€Å"The customer pyramid: creating and serving pro? table customers†, California Management Review, Vol. 43 No. 4, Summer, pp. 118-34. Further reading Anderson, S. N. (1994), â€Å"Unions/management create collaborative culture†, Communication World, Vol. 4 No. 1. Corresponding author Dennis A. Pitta can be contacted at: dpitta@ubalt. edu To purchase reprints of this article please e-mail: reprints@emeraldinsight. com Or visit our web site for further details: www. emeraldinsight. com/reprints 401 How to cite Bottom of the Pyramid, Essay examples